Yes. Access Care is an introductory live-in care agency. The carers we introduce are experienced self-employed professionals who contract directly with the families they support.

This approach offers families greater flexibility, continuity and choice when arranging care at home, allowing support to be shaped more naturally around the individual, their routines and the rhythm of the household itself.

Because carers are self-employed and introduced directly to families, Access Care is not required to register with the Care Quality Commission (CQC). This is a conscious and long-established part of our model, allowing us to focus on carefully selecting and introducing experienced individuals whose approach, personality and experience feel well suited to each household.

Before any introduction is made, carers complete a detailed registration process, including identity checks, right to work verification, enhanced DBS checks, reference verification and review of relevant experience and training.

Our team remains available throughout the arrangement to support both families and carers, helping ensure continuity, reassurance and a smooth experience over time.

Before being introduced to families, every live-in carer completes a thorough registration process with Access Care.

This includes identity verification, enhanced DBS checks, confirmation of the right to work in the United Kingdom and independent verification of professional and personal references. We also review each individual’s care experience, employment history and any relevant training or qualifications.

Our approach is designed to help families feel reassured and confident before any arrangement begins, with careful attention given not only to experience and practical capability, but also to reliability, professionalism and suitability for life within the home.

Families are encouraged to speak with carers directly and review relevant documentation themselves so they feel entirely comfortable and confident with the arrangement from the outset.

Yes. We ask carers to provide regular updates so that documentation such as DBS checks, professional insurance and relevant training records remains current.

We also maintain ongoing contact with both families and carers throughout each arrangement, helping us monitor how things are progressing and ensuring standards, continuity and professionalism are maintained over time.

This ongoing approach helps provide reassurance to families and supports the high standards expected by both Access Care and the households we support.

Every live-in carer completes a detailed registration process before being introduced to families. This includes identity verification, enhanced DBS checks, independent reference checks and confirmation of the right to work in the United Kingdom.

We also take time to get to know each individual personally, allowing us to introduce carers whose experience, personality and approach feel naturally suited to both the household and the support required.

Our approach is based not simply on practical capability, but on finding individuals who can provide reassurance, continuity and thoughtful support within the home.

Many Access Care carers bring several years of practical experience supporting people within the home, including individuals living with dementia, reduced mobility or more complex health needs. Some also have nursing, specialist care or long-standing private household experience.

Alongside practical capability, we place great importance on reliability, professionalism, communication and the ability to support daily life calmly and sensitively within the home.

Because every household is different, we take time to introduce individuals whose experience and approach feel well suited to the person, the family and the wider rhythm of the household itself.

Many families build long-standing and meaningful relationships with their live-in carers, with arrangements often continuing successfully over extended periods of time.

In most long-term arrangements, carers work as part of a small rotation team, allowing each individual regular time away while helping maintain continuity, familiarity and consistency for the person receiving support.

Our aim is always to introduce carers who feel naturally well suited to the household, helping arrangements remain stable, comfortable and sustainable over time.

Yes. A live-in carer stays within the home with the person they are supporting, providing day-to-day assistance, companionship and reassurance both during the day and overnight for an agreed period of time.

Live-in care is designed to provide consistent one-to-one support while allowing life to continue comfortably and independently at home. Carers typically provide around 10 hours of active support across a 24-hour period, with appropriate breaks and rest time built into the arrangement.

Every household is different, so arrangements are carefully discussed in advance to ensure expectations, routines and support needs are understood clearly from the outset.