Yes. Access Care is an introductory live-in care agency. The carers we introduce are experienced self-employed professionals who contract directly with the families they support.

This model allows families greater choice and flexibility when arranging care at home. It also enables carers to work independently and build consistent, long-term relationships with the people they support.

Because carers are self-employed and introduced directly to families, Access Care is not required to be registered with the Care Quality Commission (CQC). The agency made a conscious decidion to operate this way. Our role is to carefully register carers, carry out appropriate checks and introduce individuals whose experience and approach are well suited to each household.

Our team remains available throughout the arrangement to support both families and carers and to ensure everything continues to run smoothly.

Before being introduced to families, every carer completes a thorough registration process with Access Care.

This includes identity verification, professional references, criminal record checks (DBS) and confirmation of the right to work in the United Kingdom. We also review each carer’s care experience, work history and any relevant training or qualifications.

Families are encouraged to meet carers and review documentation again on arrival so they feel fully comfortable with the arrangement.

Yes. We ask carers to provide regular updates to ensure documentation such as DBS certificates, training records and professional insurance remain current.

This helps ensure that the carers we introduce continue to meet the standards expected by both Access Care and the families we support.

Every carer completes a detailed registration process before being introduced to families. This includes identity checks, references, enhanced background screening and verification of their right to work in the United Kingdom. We also spend time getting to know each carer personally so we can introduce individuals who are well suited to the household.

Many Access Care carers bring several years of practical experience supporting people at home, including those living with dementia, reduced mobility or complex health needs. Some carers also have nursing or specialist care backgrounds.

Many families build long-standing relationships with their carers. In most arrangements, carers work in rotation with another carer, allowing each carer regular time away while maintaining continuity for the person receiving support.

Our aim is always to introduce carers who are well suited to the household, helping arrangements feel stable, comfortable and sustainable over time.

Yes. A live-in carer stays in the home with the person they are supporting, providing assistance throughout the day and reassurance overnight, for an agreed number of weeks. Carers typically work an average of around 10 hours of active support within a 24-hour period, with appropriate breaks and rest time.